Our Vision

To excel as a science-based regulator, trusted and respected by Canadians and the international community.

Our Mission

Dedicated to safeguarding food, animals and plants, which enhances the health and well-being of Canada's people, environment and economy.

http://www.inspection.gc.ca/english/agen/broch/broche.shtml
 

NSF International, The Public Health and Safety Company™, a not-for-profit, non-governmental organization, is the world leader in standards development, product certification, education, and risk-management for public health and safety. For 60 years, NSF has been committed to public health, safety, and protection of the environment. While focusing on food, water, indoor air, and the environment, NSF develops national standards, provides learning opportunities through its Center for Public Health Education, and provides third-party conformity assessment services while representing the interests of all stakeholders. The primary stakeholder groups include industry, the regulatory community, and the public at large…

http://www.nsf.org/business/about_NSF/

Exact Specialty Products Return & Cancellation Policies

Our customers may return undamaged unopened goods within one year of initial shipment from Exact Specialty Products. Any re-labeling costs or container damage repair costs will be deducted from the return credit plus a 15% restocking charge will apply. Customers will receive a Return Credit for the remaining value and that amount will be issued to the credit card used at the time of purchase. No cash refund will be provided. All Freight and/or Customs charges relating to return of goods are the responsibility of the party making the return.

Exact Specialty Products Return Procedure

For environmental and security reasons, as well as to protect the health and safety of Exact Specialty Products employees, we do not accept receipt of any fluid or chemical shipments that are unanticipated or unaccompanied by a Return Authorization Number. To avoid unnecessary freight charges, please follow the following procedure:

·          Request permission to return goods to Exact Specialty Products through either your Customer Service Representative or your Sales Advisor.

·          If request is approved you will receive a Return Authorization Form with a Return Authorization Number on it.

Please include a copy of the Return Authorization with your shipping documents. 

When the return products are shipped, immediately notify Exact Specialty Products in writing of the date of shipment, name of courier, Tracking #, and the applicable RAN. 

Exact Specialty Products Cancellation Policy

Within 24 hours after receipt of order, provided the product has not been shipped orders may be cancelled at no charge to the customer. This can be done by calling an Inside Sales Coordinator at 800-265-3689.
 

H1 products are acceptable as lubricants with incidental food contact, for use in and around food processing areas.  Such compounds may be used on food processing equipment as a protective anti-rust film, as a release agent on gaskets or seals of tank closures, and as a lubricant for machine parts and equipment in locations in which there is a potential exposure of the lubricated part to food.  The amount used should be the minimum required to accomplish the desired technical effect on the equipment.  If used as an anti-rust, the compound must be removed from the equipment surface by washing or wiping, as required to leave the surface effectively free of any substance which could be transferred to food being processed.

H2 products are acceptable as lubricants where there is no possibility of food contact in and around food processing areas.  Such compounds may be used as lubricants, release agents, or antirust films on equipment and machine parts in locations in which there is no possibility of the lubricant or lubricated part contacting edible products.